Privacy Policy

Decor411 (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (the “Services”), whether you are a buyer, a vendor (seller), or a visitor. By using our Services, you consent to the practices described in this policy.

We collect information you provide directly and information we obtain automatically. Information you provide: • Account information: name, email address, phone number, password, and profile details • Buyer information: shipping and billing addresses, payment method details (processed by secure third-party payment processors) • Vendor information: business name, tax ID, bank or payout details, store information, and product listings • Communications: messages with us or with other users (e.g., buyer–vendor), support tickets, and feedback • Order and transaction details: purchase history, returns, and refunds

We use the information we collect to: • Provide, operate, and improve the Services • Process orders, payments, and payouts • Communicate with you about orders, account, support, and policy updates • Send marketing and promotional communications (where you have consented or where permitted by law) • Verify identity and prevent fraud and abuse • Enforce our Terms & Conditions and other policies • Comply with legal obligations and respond to lawful requests • Analyze usage and trends to improve user experience and security

We do not sell your personal information. We may share your information in the following circumstances: • With vendors: when you place an order, we share necessary delivery and contact details with the vendor so they can fulfill and ship your order • With buyers: when you are a vendor, we may share your store name, contact details (as you choose), and order-related information with buyers • Service providers: payment processors, shipping carriers, cloud hosting, analytics, and customer support tools that help us run the Services (under strict confidentiality and data protection obligations) • Legal and safety: when required by law, court order, or government request, or to protect the rights, property, or safety of Decor411, our users, or the public • Business transfers: in connection with a merger, sale of assets, or acquisition, subject to the same privacy commitments

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure payment processing. No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

Depending on your location, you may have the right to: • Access the personal information we hold about you • Correct or update inaccurate information • Request deletion of your information (subject to legal and operational requirements) • Object to or restrict certain processing • Data portability (receive your data in a structured, machine-readable format) • Opt out of marketing emails via the unsubscribe link in our emails or in your account settings • Withdraw consent where processing is based on consent

We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction and order data may be retained for a longer period for legal, tax, and fraud prevention purposes.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

Your information may be processed in the United States or other countries where our service providers operate. By using the Services, you consent to the transfer of your information to countries that may have different data protection laws. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) for such transfers.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last Updated” date. Material changes may be communicated by email or a prominent notice on the Services. Your continued use after changes constitutes acceptance of the revised policy.

For questions about this Privacy Policy or our privacy practices: Email: info@cargo411.com Phone: (818) 404-9899 (24/7 Support) Address: 10074 Sunland Pl, Sunland-Tujunga, CA 91040, USA